Design Thinking: Implementing the Process
You, or someone in your management chain, thinks that design thinking is the answer to all your problems. Now it’s up to you to make it work at your company.
In this course, learn what’s involved in setting up a design thinking exercise to kick off a new project or subproject. Get tips for assembling your team, including how to determine who should be involved from across your organization. Discover what activities you need to perform to define the problem space, set goals, ideate on a solution, test that solution with a prototype, and then plan your implementation. Plus, learn about some of the common issues that can get in the way of a successful design thinking session, as well as the traps that people fall into when they do this for the first time.
Follow along with an example project as it goes through the design thinking process. Along the way, watch the development team use design thinking to turn new ideas into a testable concept and full-featured product.
- 英文名称：Design Thinking: Implementing the Process
- Applying design thinking
- The focus of solving user problems
- Who should be involved?
- Get commitment to attend and participate
- Find a location and gather supplies
- Identify the pain points: Watch real users
- Experience mapping: Show the customer journey
- Extracting the pain points
- Pain points to goals
- Personas: An idea everyone can get behind
- Don't build your first idea: Ideate
- Scenarios: How will your idea be used
- Paper prototypes: The fastest way to test your ideas
- Usability testing: Show your prototypes to customers
- Iterate: Make changes based on what you learn
- Planning is the missing link
- Creating a story map
- Minimum usable product
- Design thinking isn't a magic process
- Design thinking isn't just for design agencies
- Design thinking gives you confidence
- Additional resources to support your design thinking process