Design Thinking: Implementing the Process

Design Thinking: Implementing the Process

You, or someone in your management chain, thinks that design thinking is the answer to all your problems. Now it’s up to you to make it work at your company.

In this course, learn what’s involved in setting up a design thinking exercise to kick off a new project or subproject. Get tips for assembling your team, including how to determine who should be involved from across your organization. Discover what activities you need to perform to define the problem space, set goals, ideate on a solution, test that solution with a prototype, and then plan your implementation. Plus, learn about some of the common issues that can get in the way of a successful design thinking session, as well as the traps that people fall into when they do this for the first time.

Follow along with an example project as it goes through the design thinking process. Along the way, watch the development team use design thinking to turn new ideas into a testable concept and full-featured product.


  • 英文名称:Design Thinking: Implementing the Process
  • 时长:46分23秒
  • 字幕:英语


  1. Applying design thinking
  2. The focus of solving user problems
  3. Who should be involved?
  4. Get commitment to attend and participate
  5. Find a location and gather supplies
  6. Identify the pain points: Watch real users
  7. Experience mapping: Show the customer journey
  8. Extracting the pain points
  9. Pain points to goals
  10. Personas: An idea everyone can get behind
  11. Don't build your first idea: Ideate
  12. Scenarios: How will your idea be used
  13. Paper prototypes: The fastest way to test your ideas
  14. Usability testing: Show your prototypes to customers
  15. Iterate: Make changes based on what you learn
  16. Planning is the missing link
  17. Creating a story map
  18. Minimum usable product
  19. Design thinking isn't a magic process
  20. Design thinking isn't just for design agencies
  21. Design thinking gives you confidence
  22. Additional resources to support your design thinking process