Difficult Situations: Solutions for Managers

Difficult Situations: Solutions for Managers

Managing someone else is a privilege and a responsibility; you can't be a passive bystander—you must be willing to engage and be ready to solve difficult problems. This course offers simple and effective actions to take when challenging situations arise. Dr. Todd Dewett and leadership expert Sara Canaday offer short and valuable advice to improve rapport with your teams, build stronger relationships, and drive business forward. Learn how to manage an employee who publicly disagrees with one of your decisions, deal with your high performers when you don’t always have the opportunities they want, keep track of virtual teams, tell your boss you’re overwhelmed without appearing incompetent, and more.

Note: Because this course is an ongoing series, viewers will not receive a certificate of completion.


  • 英文名称:Difficult Situations: Solutions for Managers
  • 时长:1小时6分
  • 字幕:英语


  1. The tough stuff of being a manager
  2. React to an employee who disagrees with you
  3. Redirect an employee who constantly points out the negative
  4. Candor and high performers with limited advancement options
  5. Stay focused on strategic projects despite daily distraction
  6. Handling a promotion offer you don't want
  7. Handling private information you can’t share with the team
  8. Managing negative and harmful talk within the team
  9. How to signal you’re overwhelmed but not incompetent
  10. Effectively disagreeing with your supervisor
  11. How to respond when an employee asks for a raise
  12. Reacting if you are skipped in the chain of command
  13. Keeping track of what your virtual team members are doing
  14. Reacting when your employee has another job offer
  15. How to handle another's complaint about one of your employees
  16. Sharing difficult or unwanted news
  17. Adjusting after you get promoted from within your team
  18. Addressing unethical behavior
  19. Leading a team when others are older and more experienced
  20. Managing national political discussions at work
  21. What to do when your boss says you need to be more decisive
  22. Managing vacation requests when deadlines loom
  23. Preparing for a pivotal presentation to the executive team