Inside Sales

Inside Sales

Inside sales professionals face a noisy, crowded, and fast-paced marketplace with distracted and risk-averse decision makers. In this course, best-selling author and global inside sales expert Josiane Feigon helps you build the trust you need to capture the interest from today's buyer. She helps you understand what attributes you need to be successful, what your customer expects from you, what tools you should use, and how to establish your plan, set your goals, and do your pre-call research. Once you're prepared, she walks you through the specific techniques of the sale, including getting past gatekeepers, overcoming objections, and closing the sale.

Topics include:

  • The qualities of successful inside sales pros
  • Using the right sales tools
  • Social selling with LinkedIn
  • Improving your response rate
  • Building a foolproof qualification plan
  • Getting past gatekeepers
  • Listening
  • Handling objections
  • Closing the sale


  • 英文名称:Inside Sales
  • 时长:57分43秒
  • 字幕:英语


  1. Welcome to inside sales
  2. Winning qualities of inside sales pros
  3. Chasing the elusive customer
  4. Use the right sales tools
  5. Social selling with LinkedIn
  6. Establish a sales activity plan
  7. Set your non-negotiable time
  8. How to improve your response rate
  9. Develop a strong opening statement
  10. How to get past gatekeepers
  11. Your fool-proof qualification criteria
  12. How to listen actively
  13. How to sell to power buyers
  14. Presenting to your prospect
  15. How to handle objections
  16. Use the sales funnel to close more sales
  17. How to gain sales confidence
  18. Create winning partnerships