沟通的基础

Learn how to communicate more effectively. Your communication skills affect your career prospects, the value you bring to your company, and the likelihood of your promotion. This course helps you communicate better in a variety of professional situations, including meetings, email messages, pitches, and presentations. Instructors Tatiana Kolovou and Brenda Bailey-Hughes introduce the four building blocks of communication—people, message, context, and listening—and show how they apply in different circumstances. Through the use of vignettes and applied tools, the course shows how to build this core competency and communicate in a way that effectively and professionally conveys your message.

了解如何更有效地沟通。

你的沟通技巧会影响你的职业前景,为公司带来的价值以及晋升的可能性。

本课程可帮助你在各种专业情况下更好地进行沟通,包括会议,电子邮件,演讲和演示文稿。

讲师Tatiana Kolovou和Brenda Bailey-Hughes介绍了交流的四个基本要素-人,消息,上下文和倾听-并说明了它们在不同情况下的应用。

通过使用小插曲和应用工具,本课程将展示如何建立这种核心能力并进行有效,专业地传达你的信息的沟通方式。

Topics include:

  • Recall the four pillars of a business scenario.
  • Explore the term 'people' in the context of a communication scenario.
  • Recall how the Think, Feel, Do model applies to a communication scenario.
  • Identify the parts of the message in a communication scenario.
  • Recognize the 'channel' in a communication scenario.
  • Apply the importance of context in a communication event.
  • Review the most important components of listening.

课程信息

  • 英文名称:Communication Foundations
  • 时长:1小时22分
  • 字幕:英语

课程目录

  1. Foundations of communication
  2. Getting the most from this course
  3. The four building blocks: People
  4. The four building blocks: Message
  5. The four building blocks: Context
  6. The four building blocks: Listening
  7. When you socialize in professional settings
  8. Toolkit: Social settings
  9. When you run meetings
  10. Toolkit: Meetings
  11. When you send emails
  12. Toolkit: Email
  13. When you are explaining
  14. Toolkit: Explanations
  15. When you’re advising senior staff
  16. Toolkit: Advise
  17. When you pitch ideas
  18. Toolkit: Pitch new ideas
  19. When you're asking for something
  20. Toolkit: Making an ask
  21. When you're caught off guard
  22. Toolkit: When you're caught off guard
  23. When you're criticized
  24. Toolki: Criticism at work
  25. When you are presenting up
  26. Toolkit: Presenting up
  27. Practicing your communication every day

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